How can we help?
Contact Us
You can search our Support articles above,
or browse our FAQs below.
Plus we offer a range of ways to get in touch with us,
designed to suit your preference rather than ours!
or browse our FAQs below.
Plus we offer a range of ways to get in touch with us,
designed to suit your preference rather than ours!
Our Support pages have great info,
or you can contact us via:
or you can contact us via:
| Call: | 0800 862 337 | Message: | @Stuff.Fibre |
| Email: | support@stuff-fibre.co.nz | Tweet: | @stuff_fibre |
Or you can chat with us live
Our Local Kiwi Support Team are availableMon - Fri 8am - 8pm, and Sat 9am - 5pm
Opening hours:
Mon - Fri 8am - 8pm
Sat 9am - 5pm
Mon - Fri 8am - 8pm
Sat 9am - 5pm
- Explore!
- Why Fibre?
- What is the consent process?
- Do I need to cancel my existing connection?
- Getting help with Stuff Fibre
- How can I benefit from Boost?
- Industry Jargon explained!
- Ordering & Installation
- How much does it cost to install Fibre?
- How soon can I get Fibre connected?
- What can I expect during my Fibre Install?
- Will my monitored alarm still work?
- Can I move my existing connection to my new address?
- How to Manually search an address!
- User Guide
- How do I setup my ASUS RT-AC58U router?
- Change WiFi password - Gigabit router (ASUS RT-AC58U)
- What should my ASUS router settings be?
- What should my Netgear router settings be?
- Connect my PC, Mac or smart device to Wifi
- How do I setup my NETGEAR router?
- Troubleshooting
- I can't connect!
- My Boost is not working!
- My connection is slow!
- Intermittent Wi-Fi or dropped Wi-Fi connections
- What is the difference between 2.4 GHz and 5 GHz?
- Will a storm affect my Fibre internet?
