
How can we help?
Contact Us
You can search our Support articles above,
or browse our FAQs below.
Plus we offer a range of ways to get in touch with us,
designed to suit your preference rather than ours!
or browse our FAQs below.
Plus we offer a range of ways to get in touch with us,
designed to suit your preference rather than ours!
Our Support pages have great info,
or you can contact us via:
or you can contact us via:
  Call: | 0800 862 337 |   Message: | @Stuff.Fibre |
  Email: | support@stuff-fibre.co.nz |   Tweet: | @stuff_fibre |
  Live Chat
  0800 862 337
  support@stuff-fibre.co.nz
  @Stuff.Fibre
  @stuff_fibre
  0800 862 337
  support@stuff-fibre.co.nz
  @Stuff.Fibre
  @stuff_fibre
  Or you can chat with us live
Our Local Kiwi Support Team are availableMon - Fri 8am - 8pm, and Sat - Sun 9am - 5pm
Opening hours:
Mon - Fri 8am - 8pm
Sat - Sun 9am - 5pm
Mon - Fri 8am - 8pm
Sat - Sun 9am - 5pm
- User Guides
- Set up my ASUS router (Fibre)
- ASUS Factory Reset
- ASUS Firmware updates
- ASUS router settings
- ASUS Setup Wizard
- ASUS WiFi network setup
- Connection Troubleshooting
- NETWORK STATUS & OUTAGE INFORMATION
- I can't connect!
- My connection is slow!
- Got WiFi but no Internet
- Intermittent WiFi or dropped WiFi connection
- Identifying your ONT
- Unsupported Router Guides
- Vodafone HG659 VDSL
- Vodafone HG659 ADSL
- Can I use my own router or modem?
- NETGEAR router settings
- ASUS router settings
- Vodafone HG659 Fibre
- Voice