My neighbour had Fibre installed. Why can't I get it at my house?

The one main reason as to why your neighbour can get Fibre and you can't:

  • Your property is connected to a different cabinet ( A cabinet on your street that doesn't service Fibre yet) ,where as your neighbour is connected to the cabinet that does service Fibre.
  • Your current Internet Service Provider is not selling Fibre plans right now, however this shouldn't stop you from checking your address on our website to see if your property is Fibre-ready. You can use our "Address Checker" tool.

Please see below of what a cabinet looks like:

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