Industry jargon explained!

We don't expect you know everything there is to know about Fibre, much in the same way you don't really mind about your phone - just that it works!  But we also know that because Fibre is so new, it's likely someone will say or write something that doesn't make sense!

Below are some common industry terms and abbreviations and a short explanation for each.  The list is ever-growing so if you come across one not listed here, please comment at the bottom of the page and we'll get it added!

Customer Premises Equipment - This refers to anything connecting you to the outside world. It includes your router, tablet, PC, Mac, your Smart TV or any other device your use to connect to the internet.
Aside from its obvious meaning, we typically refer to devices as being any network-capable or smart device that can connect to your network. The list is exhaustive but can include:
  • Smartphones - Windows, iOS, Android etc.
  • Laptop
  • Desktop
  • Tablet
  • Media Centre
  • Network Server
  • Smart TV
  • X-Box
  • Playstation
  • Some home cinema systems
  • Printer
Really, anything you can connect to a network with a cable or over WiFi is considered a 'Device'
External Termination Point - During your first appointment to discuss your physical Fibre installation you'll agree on where the line running from the Fibre network (outside your property) will be connected to your house.
Stuff Fibre is an Internet Service Provider. You hear this often when asking, "who's your internet with?"  that's the ISP being referred to right there.
This stands for Local Area Network and in your case will be made up of all the devices you have connected to your router.This could be your computer, smartphone or even your smart TV!
You may hear this term during the installation phase of getting Fibre into your home. There are four Local Fibre Companies in New Zealand covering different regions.  You will only deal with one specific to your area. They are:
For more information on who covers your area visit the NZ Government's Crown Fibre website at
A modem is a device that enables a device (computer in this case) to transmit data over, for example, telephone or cable lines. Computer information is stored digitally, whereas information transmitted over telephone lines is transmitted in the form of analogue waves. A modem converts between these two forms and is responsible for connecting you to the internet through your ISP.

Is my Netgear router a modem?  No! You don't actually need a modem to connect to Fibre - in fact, you won't be able to, even the plugs are different!
Network Key
Usually found on the bottom of your router, your Network Key is the default wireless password for your wireless network. We highly recommend changing this and provide directions for you here.
This is the white or black box with flashing lights that the technician installed at their last visit. Your router plugs into this and it's called the Optical Network Terminal.
Not a commonly used term outside the industry but one useful to be aware of. A Residential Gateway is essentially your router. It enables you to connect your devices such as computer, tablet and TV, or Local Area Network (LAN) to the Wide Area Network (WAN), or the Internet.
A router is a networking device that forwards data between devices like computers and smartphones in your home network. It also connects to your ONT in order to access the Internet so your devices have access to the outside world!

Is a router a modem too? No!  Most A/DSL modems supplied by ISP's are both a modem and router combination. With Fibre you only need a router as your ONT has the responsibility of providing network connectivity.
Essentially the name of your router. Service Set Identifier is encrypted to uniquely identify your LAN
Simply it means Ultra Fast Broadband. It really is just another way of saying Fibre Broadband.
Without going into too much detail, a WAN is a WideArea Network. A perfect example of a WAN is the Internet itself where many computers are connected over "wide" areas.
Wifi-Protected Setup enables you to connect your devices to your router without providing the Network Key (password). On new routers you simply press and hold the WPS button down for a few seconds and once it starts blinking you usually have up to two minutes to select and connect to your router. The great thing is that once you've connected, your device will connect automatically each time your router is in range.

Note:  If using WPS to connect more than one device you will need to follow the guide above.
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