How do I Clear cache and cookies?

Each time you access a file through your web browser (Internet Explorer, Firefox, Chrome, etc), the browser caches stores it. You should periodically clear the cache to allow your browser to function more efficiently.

A cookie is a file created by a web browser. These files typically store user-specific information such as selections in a form, shopping cart contents etc. Browsers will normally clear cookies that reach a certain age, but clearing them manually may solve problems in your browser.

See below on how to delete cache, cookies and history for your browser version:

Google Chrome

Computer

1. Open Chrome.

2. On your browser toolbar, click the Chrome menu Menu.

3. Select More tools, and then click Clear browsing data.

4. In the "Clear browsing data" box, click the checkboxes for Cookies and other site and plug-in data and Cached images and files.

5. Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.

6. Click Clear browsing data.

Android

1. Open Chrome.

2. On your browser toolbar, tap the 3-dot icon.

3. Tap History, and then tap Clear browsing data.

4. Under "Clear browsing data," select the checkboxes for Cookies and site data and Cached images and files.

5. Use the menu at the top to select the amount of data that you want to delete. Choose to begin of time to delete everything.

6. Tap Clear browsing data.

iOS

1. Open Chrome.

2. On your browser toolbar, tap the 3-dot icon.

3. Tap History, and then tap Clear browsing data.

4. Under "Clear browsing data" select the checkboxes for Cookies and site data and Cached images and files.

5. Use the menu at the top to select the amount of data that you want to delete. Choose to begin of time to delete everything.

6. Tap Clear browsing data.

Mozilla Firefox

1. From the History menu, select Clear Recent History.

If the menu bar is hidden, press Alt to make it visible.

2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.

3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.

4. Click Clear Now.

5. Exit/close all browser windows and re-open the browser.

OSX Safari

1. In the Safari menu bar, click the Safari option.

2. Click the Clear History link.

3. In the Clear drop-down menu, select the time range where you want to clear browsing data.

4. Click the Clear History button.

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