Do I need a Static IP?

PLEASE NOTE: The sale of this product has been suspended until further notice due to a network migration, existing Static IP entitlements will remain.


If you don't know what a Static IP is then you most likely do not require one unless you have been specifically told to get one.

Static IP's are an optional extra to ensure your connection retains on the same IP Address, this is useful for things that require direct remote access from outside your property like Web Servers, certain Security Camera Systems, etc and is uses in conjunction with a feature of the router known as "Port Forwarding"

You can order a Static IP by contacting our support team, this will typically be added within 3 business days, this incurs a one off cost of $50 charged prior to being applied.

You can read the following article for a full breakdown of the types of IP's we provide

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